Workforce Management Glossary

The Prohance glossary defines the most common vocabulary, measurements, metrics, and phrases related to work time analytics software and related fields. It’s a comprehensive list of all the need-to-know terminology every company and manager can use to effectively understand the importance of work time analytics.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Absence Tracking - Absence tracking refers to the systematic process of monitoring and managing employee attendance by recording instances of leave, whether planned or unplanned.

Accounts Payable (AP) - Accounts Payable (AP) refers to the amounts a company owes to its suppliers or vendors for goods and services received but not yet paid for.

Accounts Receivable (AR) - Accounts Receivable is the money that a company is waiting to receive from its customers. When a company sells something or provides a service, it creates a bill for the customer.

Attendance Tracking - Attendance tracking is the process of monitoring and recording employee attendance at work. It can be done manually, using timesheets or time clocks, or automatically, using biometric time tracking systems.

Automated Time and Attendance - Automated Time and Attendance refers to the utilization of technology-driven systems to streamline and manage the recording of employees' work hours, breaks, and attendance.

Average Handle Time (ATH) - Average Handle Time (AHT) is a key metric used in contact centers to measure the average duration a customer interaction takes, encompassing both talk time and after-call work.

Active Hours Per Day - Active Hours Per Day refers to the specific duration during which an individual is actively engaged in work-related activities.

Active Time - Active Time refers to the duration during which a system, process, or individual is actively engaged in a particular activity or operation.

Activity Type - Activity Type refers to the categorization or classification of tasks, events, or operations based on shared characteristics, goals, or attributes.

Attention Shifts - Attention Shifts refer to the cognitive process of redirecting focus or concentration from one stimulus or task to another.

Automated Time Tracker - An Automated Time Tracker is a software or digital tool designed to automatically record and monitor the time spent on various tasks, activities, or projects.

Automate Work Processes - Automate Work Processes refers to the use of technology and digital tools to streamline and execute tasks, activities, or workflows with minimal manual intervention.

Accession Rate - Accession Rate refers to the pace at which new members or entities join a particular group, organization, or system over a specified period.

Average Meeting Length - The term "Average Meeting Length" is the typical duration of meetings held within a professional or collaborative setting.

Activity Report - An Activity Report is a comprehensive document that provides a detailed account of specific actions, events, or tasks undertaken within a defined period.

Approval Workflow - Approval Workflow refers to a systematic process designed to obtain consent or authorization from designated individuals before progressing to the next phase of a task, project, or business operation.

back to top

B

Back Office - Back office refers to the administrative and support functions that are crucial for the smooth functioning of an organization. This encompasses a range of activities that are not directly customer-facing but play a pivotal role in ensuring efficiency, compliance, and overall business success.

Benchmarking - Benchmarking is a strategic management tool that involves comparing and evaluating the performance of a business process, product, or service against industry standards or the best practices.

Business Intelligence - Business Intelligence (BI) is a technology-driven process that involves the analysis of business data to provide actionable insights, facilitate informed decision-making, and improve overall business performance.

Business Process Automation - Business Process Automation (BPA) is a revolutionary methodology that harnesses technology to optimize and streamline intricate business processes. By minimizing manual intervention, BPA enhances efficiency, allowing organizations to channel resources toward strategic initiatives.

Business Process Management (BPM) - Business Process Management (BPM) is a systematic method that aims to enhance an organization's efficiency, agility, and overall performance by optimizing and managing its business processes.

Business Performance - Business performance refers to how effectively an organization executes its strategies to achieve its objectives. It encompasses various dimensions, including financial success, operational efficiency, customer satisfaction, and employee productivity.

Business Process Outsourcing (BPO) - Business Process Outsourcing (BPO) is a strategic practice where an organization delegates specific business processes to external service providers. This allows companies to enhance efficiency, reduce costs, and focus on their core competencies.

Break Count - BusinessBreak Count refers to the quantification of breaks taken during a specified period, often measured in work or activity cycles.

Break Duration Seconds - Break Duration Seconds refers to the specific time duration allocated for breaks or pauses between tasks, activities, or work sessions.

Breaks Per Day - Breaks Per Day refers to the number of designated intervals or pauses taken by an individual during their daily activities to rest, relax, and recharge.

BPM Workflow - BPM Workflow, short for Business Process Management Workflow, refers to the systematic design, execution, monitoring, and optimization of business processes within an organization.

Business Workflow Automation - Business Workflow Automation refers to the use of technology to automate and streamline the sequence of tasks, activities, and processes within an organization.

Back-Office Analytics - Back-Office Analytics refers to the systematic analysis of operational data and processes that occur behind the scenes in a business or organization.

Bradford Factor - The Bradford Factor, named after the city of Bradford in the United Kingdom where it was first implemented, is a human resource management metric designed to quantify and analyze patterns of employee absenteeism.

Billable Time - Billable time is a crucial concept in the realm of professional services, referring to the hours worked by a service provider that can be billed to a client.

back to top

C

Capacity Planning - Capacity Planning is a strategic management process that involves assessing an organization's ability to meet current and future demands efficiently. It encompasses forecasting, analyzing, and managing resources to ensure optimal performance and avoid bottlenecks.

Center of Excellence (CoE) - A Center of Excellence (CoE) is a specialized unit within an organization that focuses on developing and maintaining expertise in specific areas. It serves as a hub for fostering innovation, best practices, and knowledge sharing.

Change Management - Change Management is the orchestrated process organizations employ to guide individuals, teams, and the entire organizational entity through a seamless transition from their current state to a targeted future state.

Clocking In and Out - Clocking in and out is a fundamental aspect of time management in the workplace, ensuring accurate tracking of employees' work hours.

Compliance - Compliance refers to the adherence to established rules, regulations, and standards within a specific industry or organizational context. It includes legal requirements, industry guidelines, and internal policies that entities must follow to ensure ethical and lawful operations.

Contingent Worker - A contingent worker refers to an individual hired on a non-permanent basis, often to fulfill specific projects, seasonal demands, or temporary roles within an organization.

Continuous Improvement - Continuous Improvement is a systematic and ongoing approach aimed at enhancing organizational processes, products, or services. This philosophy fosters a culture of innovation, efficiency, and adaptability, driving organizations towards operational excellence.

Cost Center - A cost center is a specific segment or department within an organization that is responsible for incurring costs but does not generate direct revenue. It is a vital component of financial management, providing insights into where and how resources are allocated.

Cost Optimization - Cost optimization is a business strategy that aims to enhance operational efficiency while minimizing expenses.

Cost-Per-Hire - Cost-Per-Hire is a key performance indicator that calculates the total expenses incurred during the recruitment process for a single vacancy.

Core vs Non-Core Activities - Core activities are essential functions directly aligned with the organization's primary mission, creating a competitive advantage and contributing significantly to its success.

Cost Leakage - Cost leakage refers to the unauthorized or unplanned outflow of funds from an organization. It represents a situation where money is spent or lost unintentionally, often due to inefficiencies, oversights, or inadequate controls within the financial management system.

Cost of Delivery - The "Cost of Delivery" refers to the total expenses incurred by a business or organization in the process of delivering goods or services to its customers.

Collaboration During Seconds - Collaboration During Seconds refers to a time-bound and highly efficient approach to collaborative work where individuals or teams come together to accomplish specific tasks or objectives within a brief time frame, often measured in seconds.

Collaboration Hours Per Day - Collaboration Hours Per Day refers to the designated time frame during which individuals or teams actively engage in collaborative work, communication, and joint problem-solving.

Client Time Reports - Client Time Reports refer to detailed records documenting the time spent by professionals or service providers on tasks related to a specific client or project.

Cloud-Based Time Tracking Software - Cloud-Based Time Tracking Software refers to a modern solution designed to streamline and enhance time management processes for individuals and organizations.

back to top

D

Digital Transformation - Digital Transformation epitomizes the infusion of digital technologies into every facet of a business, creating a profound change in its operational fabric and value delivery.

Data Capture - Data Capture is the systematic process of identifying, extracting, and recording data from diverse sources, both physical and digital.

Digital Workspace - A Digital Workspace is a holistic and user-centric virtual environment that converges applications, data, and communication tools, fostering a unified and collaborative ecosystem. It transcends physical office spaces, enabling remote work and enhancing user experience by providing a centralized platform for various work-related activities.

Dispersed Workforce - A Dispersed Workforce refers to a strategic organizational structure where employees are geographically scattered, working remotely or in different physical locations rather than being centralized in a traditional office setting.

back to top

E

Employee Attendance - Employee attendance is the presence or absence of an employee at work during their scheduled work hours.

Eisenhower Matrix - The Eisenhower Matrix, also known as the Urgent-Important Matrix, is a powerful time management and prioritization tool named after former U.S. President Dwight D. Eisenhower.

Employee Engagement - Employee engagement refers to the emotional commitment and involvement employees have towards their organization's goals and values. It goes beyond job satisfaction, reflecting a deep connection that enhances individual and collective performance.

Employee Activity - Employee activity refers to the various tasks, actions, and engagements undertaken by an individual within an organization as part of their job responsibilities.

Employee Timekeeping System - An Employee Timekeeping System is a technology-driven method employed by organizations to track and record employees' working hours.

Employee Experience - An Employee Experience (EX) encompasses the entirety of an employee's interactions with an organization, from recruitment and onboarding to daily work life and eventual departure.

Employee Motivation - Employee Motivation refers to the internal and external factors that drive individuals within an organization to pursue goals, achieve performance excellence, and contribute positively to the workplace.

Employee Retention - Employee Retention is a strategic approach that organizations employ to retain their talented and skilled workforce over a sustained period.

Employee Monitoring - Employee monitoring involves the systematic tracking and surveillance of employees' activities, both online and offline, to assess performance, productivity, and adherence to workplace policies.

Employee Evaluation - Employee evaluation is a systematic process conducted by organizations to assess an employee's performance, achievements, and contributions within a specific period.

Employee Performance Tracker - An employee performance tracker is a tool or system used by organizations to monitor and assess the work-related activities, achievements, and contributions of individual employees.

Efficiency Management - Efficiency management is a systematic approach aimed at optimizing organizational processes and resource utilization to achieve maximum output with minimum input.

Employee Productivity - Employee productivity refers to the efficiency and output of work produced by an individual within a specific timeframe.

Expected Total Productive Hours - Expected Total Productive Hours (ETPH) is a key performance indicator that represents the anticipated amount of time within a specific timeframe during which a system, machine, or workforce is expected to operate at optimal productivity.

Employee Time Tracking - Employee Time Tracking refers to the systematic process of recording and monitoring the hours worked by employees on various tasks and projects.

Employee Management - Employee Management involves the systematic coordination and oversight of an organization's workforce to optimize performance, foster professional growth, and align individual contributions with organizational goals.

Employee Tracking App - An Employee Tracking App is a software application designed to monitor and record various aspects of employee activities, performance, and work-related data within an organization.

Employee Work Management - Employee Work Management refers to the systematic process of planning, organizing, and overseeing the tasks and activities performed by employees within an organization.

back to top

F

Finance Shared Services - Finance Shared Services refer to a centralized hub within an organization that consolidates various financial activities, including accounting, payroll, invoicing, and reporting.

Focused Duration Seconds - Focused Duration Seconds (FDS) is a metric used to measure the specific time duration during which an individual or a team is fully immersed and concentrated on a single task or project without any significant distractions.

Focused Hours Per Day - Focused Hours Per Day is a metric that quantifies the amount of concentrated, uninterrupted time an individual dedicates to a specific task, project, or set of activities within a 24-hour period.

Full Time Equivalent (FTE) - Full-Time Equivalent (FTE) is a standard measurement used to represent the total workload of an employed person or the equivalent of a full-time position.

FTO (Full Time in Office) - FTO, which stands for Full Time in Office, refers to a work arrangement where employees are required to be physically present at their workplace for the entirety of their regular working hours.

Future of Work (FoW) - The Future of Work (FoW) refers to the ongoing evolution and transformation of how work is conducted, organized, and experienced.

back to top

G

Gamification - Gamification is the integration of game elements and mechanics into non-game contexts to enhance user engagement, motivation, and participation. It leverages the principles of game design to make activities more enjoyable and rewarding.

Gig Economy - The gig economy, also known as the freelance or on-demand economy, refers to a labor market characterized by short-term, flexible work arrangements.

Gig Worker - A gig worker, often synonymous with freelancers or independent contractors, refers to an individual engaged in temporary, flexible, or project-based work arrangements.

Governance - Governance refers to the set of processes, practices, and structures through which an entity is directed, controlled, and held accountable.

Global Business Services (GBS) - Global Business Services (GBS) is a transformative business model that centralizes and standardizes various shared services across an organization, driving efficiency, agility, and innovation. The primary goal is to optimize operations, enhance collaboration, and deliver strategic value.

Global Process Owner (GPO) - A Global Process Owner (GPO) is an executive-level role entrusted with the governance and performance of specific end-to-end processes that impact multiple functions and regions within an organization.

Goal Focused Hours Per Day - Goal-Focused Hours Per Day signifies the intentional allocation of specific time periods during a day to concentrate on tasks aligned with predetermined objectives.

Goal Productive Hours Per Day - Goal Productive Hours Per Day refers to the targeted duration of time an individual or organization aims to dedicate to productive and meaningful work within a 24-hour period.

Ghost Meetings - Ghost Meetings refer to virtual gatherings or online conferences where participants join but remain passive or unengaged throughout the session.

Great Resignation - The Great Resignation refers to a significant and widespread trend in the job market where employees across various industries voluntarily leave their jobs.

back to top

H

Human Capital Management - Human Capital Management (HCM) is a comprehensive approach to managing an organization's workforce, strategically aligning human resources practices with business goals.

HR Shared Services - HR Shared Services refers to a centralized unit that consolidates and manages a range of HR functions, optimizing processes to improve efficiency, reduce costs, and enhance the overall employee experience.

Handling Time - Handling time refers to the duration it takes to address and complete a specific task or transaction.

Hybrid Workforce - A Hybrid Workforce refers to a flexible and adaptive work arrangement that combines in-person and remote work.

Hire-to-Retire (H2R) - Hire-to-Retire (H2R) is a comprehensive and integrated approach to managing the entire lifecycle of an employee within an organization.

back to top

I

Integrated Business Services (IBS) - Integrated Business Services (IBS) involves the centralization and integration of support functions such as finance, human resources, IT, and procurement into a cohesive unit.

Intelligent Process Automation - Intelligent Process Automation is a holistic approach that combines artificial intelligence with automation technologies to mimic human tasks. It goes beyond routine rule-based processes, incorporating cognitive capabilities for advanced decision-making.

IT Monitoring - IT monitoring is a crucial aspect of managing and maintaining information technology (IT) systems.

IT Service Management (ITSM) - IT Service Management (ITSM) is a strategic approach to design, deliver, manage, and improve the way information technology (IT) services are utilized within an organization.

back to top

K

Key Performance Indicator (KPI) - A Key Performance Indicator (KPI) is a quantifiable metric or measurable value that reflects an organization's performance in achieving its business objectives. These indicators are crucial for assessing progress, identifying areas for improvement, and aligning efforts with strategic goals.

back to top

L

Location Insights Dashboard - A Location Insights Dashboard is a visual representation of geographic data that provides a comprehensive overview of spatial information.

Low-code, No-code - Low-code and no-code development refer to software development approaches that minimize the need for manual coding, enabling individuals with varying technical expertise to create applications quickly and efficiently.

Legal Process Outsourcing - Legal Process Outsourcing (LPO) refers to the practice of law firms and legal departments outsourcing legal work to external service providers.

back to top

M

Moonlighting - Moonlighting refers to the practice of holding a second job or engaging in additional employment, usually during evening hours or outside one's regular working hours.

Monitor Employee Performance - Monitoring employee performance refers to the systematic and ongoing process of observing, assessing, and evaluating the work-related activities and contributions of individuals within an organization.

Measuring Employee Productivity - Measuring employee productivity is the systematic assessment of an individual's or team's output and efficiency within a specific timeframe.

Multitasking Hours Per Day - Multitasking Hours Per Day refers to the amount of time an individual allocates to simultaneous engagement in multiple tasks or activities within a single day.

Multitasking Time - Multitasking Time refers to the period during which an individual or system is engaged in the simultaneous execution of multiple tasks or activities.

Management Tracking System - A Management Tracking System (MTS) is a comprehensive software solution designed to systematically monitor, record, and analyze various aspects of organizational management and operations.

Meeting Cancellations - Meeting cancellations refer to the act of formally calling off a scheduled meeting or gathering that was previously planned.

Managed Service Provider - A Managed Service Provider (MSP) is a third-party company that delivers comprehensive IT services and support to businesses.

Manual Time Tracking - Manual time tracking refers to the process of recording and monitoring working hours, tasks, and activities without the use of automated tools or software.

Mobile Time Tracking - Mobile Time Tracking refers to the use of mobile applications or software solutions to monitor and record the amount of time spent on various tasks, projects, or activities.

back to top

N

Non-Productive Activities - Non-productive activities refer to tasks or actions within an organization that do not directly contribute to the creation of goods or services, nor do they enhance overall productivity.

Non Business Activities - Non-business activities encompass a broad spectrum of actions and endeavors that fall outside the realm of traditional commercial or profit-driven pursuits.

Net Employee Growth - Net Employee Growth refers to the overall change in the number of employees within an organization over a specific period, taking into account both new hires and departures.

Non-Billable Hours - Non-billable hours refer to the time spent by professionals on tasks that are not directly billable to clients.

back to top

O

Outsourcing - Outsourcing is a strategic business practice where an organization delegates specific tasks or processes to external service providers rather than handling them in-house.

Overtime - Overtime refers to the additional hours worked by an employee beyond their regular or standard working hours. These extra hours typically come with a premium pay rate, offering financial compensation for the extended commitment of time and effort.

Office Productivity - Office productivity refers to the efficiency and effectiveness with which tasks are completed within a workplace setting.

Operational Efficiency - Operational efficiency refers to the ability of an organization to utilize its resources effectively in order to maximize output and minimize waste. It involves streamlining processes, optimizing workflows, and enhancing overall productivity.

Overutilized Threshold - The Overutilized Threshold is a critical parameter used to assess and manage the performance of systems, resources, or networks.

Office Space Occupancy - Office Space Occupancy refers to the utilization and allocation of physical workspaces within a commercial or corporate setting.

Operational Intelligence (OI) - Operational Intelligence (OI) is a dynamic and real-time approach to data analysis that enables organizations to gather, process, and interpret data from various sources to make informed decisions.

Offshore Software Development - Offshore Software Development refers to the practice of outsourcing software development tasks to a third-party service provider located in a different country.

Offshoring - Offshoring is a strategic business practice where a company relocates certain business processes, services, or manufacturing operations to another country.

Operation Enablement - Operation Enablement refers to the strategic and tactical measures taken within an organization to empower its operations, enhance efficiency, and streamline processes.

Overtime Payout - In the realm of employment, overtime payout stands as a pivotal component of the compensation structure, acknowledging the additional time and effort dedicated by employees beyond the standard working hours.

back to top

P

Payroll - Payroll is a crucial aspect of business operations, encompassing the process of managing employee compensation, including salaries, wages, bonuses, and deductions. It involves calculating and distributing accurate payments to employees while adhering to tax regulations, statutory requirements, and organizational policies.

PC Activity Monitoring - PC Activity Monitoring refers to the systematic tracking, recording, and analysis of activities performed on a personal computer (PC) by an individual or a group of users. This monitoring process involves capturing data related to software usage, internet browsing, document creation, and other digital interactions.

Performance Evaluation - Performance evaluation, also known as performance appraisal, is a structured process employed by organizations to assess the job performance and contributions of employees.

Performance Management - Performance management is a comprehensive approach to aligning organizational goals with the individual and team contributions of employees.

Productivity Tracker - A Productivity Tracker is a software tool designed to monitor and measure an individual's or team's efficiency and output in various tasks and activities.

Passive Time - Passive Time refers to the duration during which a system, individual, or process is inactive or not actively engaged in a specific task or operation.

Productive Hours Per Day - Productive Hours Per Day refers to the specific duration within a 24-hour period during which an individual or an organization actively engages in and accomplishes meaningful and goal-oriented tasks.

Productive Session - A Productive Session refers to a focused and purposeful period of time during which individuals or groups work efficiently to achieve specific goals or tasks.

Project Management - Project Management is a structured approach to planning, organizing, and overseeing a set of activities with specific goals and deliverables, often within a defined timeline and budget.

Project Tracking - Project Tracking is a systematic process that involves monitoring, recording, and evaluating the progress and performance of a project throughout its lifecycle.

Predictive Analytics - Predictive Analytics is a field of advanced analytics that leverages statistical algorithms, machine learning, and data mining techniques to identify the likelihood of future outcomes based on historical data.

Process Bottlenecks - Process bottlenecks refer to points in a system where the flow of operations is impeded, causing a slowdown or disruption in the overall process.

Process Excellence - Process Excellence refers to the ongoing effort within an organization to continuously improve its processes, systems, and workflows in order to enhance efficiency, effectiveness, and overall performance.

Payroll Integration - Payroll Integration refers to the seamless incorporation of payroll processes and data with other business systems, typically human resources (HR) and accounting software.

Project Manager Time Reports - Project Manager Time Reports refer to detailed documents that track and analyze the time invested by project managers in overseeing and executing various aspects of a project.

Punch Clock - A punch clock, also known as a time clock or clock-in/clock-out system, is a mechanical or electronic device used by businesses to record the working hours of employees.

back to top

R

Real Time Attendance - Real-Time Attendance refers to the instantaneous and continuous monitoring and recording of employees' presence and working hours within an organization.

Remote Application Monitoring - Remote Application Monitoring refers to the process of overseeing and analyzing the performance, functionality, and health of software applications from a location that is geographically separate from the applications themselves.

Remote User Monitoring - Remote User Monitoring (RUM) is a comprehensive approach to track and analyze the activities and behaviors of users interacting with a system, application, or network from a remote location.

Remote Work Monitoring - Remote work monitoring refers to the process of overseeing and managing the activities of employees who work from locations outside the traditional office setting.

Remote Team Management - Remote Team Management refers to the process of overseeing and coordinating the activities of a team that is geographically dispersed, often working from different locations.

Remote Work - Remote Work refers to a work arrangement in which employees perform their job responsibilities from a location outside of the traditional office setting.

Real Time Visibility - Real-Time Visibility refers to the instantaneous and continuous access to accurate, up-to-the-minute data and information about processes, operations, or systems.

Real Time Work Tracking - Real-Time Work Tracking refers to the continuous and instantaneous monitoring and recording of work activities as they occur.

Resource Management - Resource Management refers to the strategic planning, allocation, and optimization of an organization's assets to achieve its goals efficiently and effectively.

Recurring Tasks - Recurring tasks refer to activities or assignments that are scheduled to be performed at regular intervals, repeating in a systematic manner.

back to top

S

Screen Monitoring - Screen monitoring is a technology-driven process designed to observe and record the activities taking place on a computer or device screen.

Shinkage - Shrinkage refers to the reduction or loss of inventory or resources within a business, often due to factors such as theft, damage, errors, or obsolescence.

Suggested Time Break - A Suggested Time Break refers to a recommended interval for taking breaks during work or study sessions.

Shared Services - Shared Services refer to a collaborative business model in which common support functions, resources, and processes are centralized and shared among different departments or business units within an organization.

Shared Services Centers - Shared Services Centers (SSCs) are specialized units within an organization dedicated to providing centralized support services to various business units or departments.

Skill Mapping - Skill mapping refers to the process of systematically identifying, assessing, and cataloging the skills possessed by individuals within a specific organization or workforce.

Skill Set - A skill set refers to a specific collection of abilities, knowledge, and expertise that an individual possesses and can apply in various contexts.

Skills Development - Skills development refers to the intentional and continuous process of acquiring, enhancing, and applying competencies that enable individuals to perform effectively in their personal and professional lives.

back to top

T

Time Management - Time management is the conscious and strategic allocation of time to activities and tasks to optimize productivity and efficiency. It involves setting priorities, planning, and organizing tasks to make the most of the available time.

Timesheets - Timesheets are structured documents or electronic records used to track and record the amount of time an individual spends on various tasks, projects, or activities. These tools serve as a fundamental component in workforce management, providing a systematic and accurate method for monitoring work hours and contributions.

Team Top Quartile Average - Team Top Quartile Average refers to a performance metric that assesses a team's collective performance by considering the average performance of its top-performing quartile.

Team Workload - Team Workload refers to the collective volume and complexity of tasks assigned to a group of individuals within an organization.

Time Spent In-Office - Time Spent In-Office refers to the duration that individuals spend physically present at their workplace or office premises.

Time Spent Remote - Time Spent Remote refers to the duration an individual works, collaborates, or engages in activities outside of a traditional office or physical workspace.

Task Flow Management - Task Flow Management refers to the strategic planning, coordination, and optimization of tasks within a workflow to achieve efficient and effective outcomes.

Task Management - Task Management refers to the systematic process of planning, organizing, and overseeing tasks and activities to achieve specific objectives within a set timeframe.

Task Mining - Task Mining refers to the systematic and data-driven approach of capturing, analyzing, and understanding user interactions with digital systems and applications.

Task Monitoring - Task Monitoring refers to the systematic observation, tracking, and analysis of tasks or activities within a given process, system, or project.

Task Tracking - Task Tracking is a systematic approach to monitoring and managing the progress of tasks, activities, or projects.

Track Time Worked - Tracking time worked refers to the systematic recording and monitoring of the hours and minutes spent by individuals or teams on specific tasks, projects, or activities.

Timesheet Management - Timesheet Management is a systematic approach to recording and tracking the amount of time individuals or teams spend on various tasks, projects, or activities within a specified timeframe.

Timesheet Tracker - A Timesheet Tracker is a tool or system designed to record and monitor the amount of time an individual or a team spends on various tasks, projects, or activities.

Time Tracker - Time Tracker refers to a software tool designed to monitor and record the time spent on various activities, projects, or tasks.

Timekeeping - In an office setting, timekeeping refers to the systematic recording and monitoring of employees' working hours and attendance. It involves the tracking of when employees start and end their workdays, as well as any breaks or time off taken during the work hours.

Timesheet Reminders - Timesheet reminders are automated notifications designed to prompt individuals to submit their timesheets promptly and accurately.

Timesheet Template - A timesheet template is a pre-designed document used to track and record the number of hours an individual spends on different tasks or projects within a specific time period.

Time Log - Time log, often referred to as a timesheet or time tracking record, is a systematic documentation of the hours spent on various tasks and activities within a specific timeframe.

Team Time Reports - Team Time Reports refer to comprehensive documents that systematically record and analyze the distribution of working hours within a team.

Task Allocation - Task Allocation refers to the strategic assignment of tasks and responsibilities within a project or organization to ensure efficient resource utilization and optimal performance.

Task Lists - A Task List, often referred to as a to-do list, is a systematic arrangement of activities or assignments that need to be completed within a specified timeframe.

back to top

U

Underutilized Threshold - The Underutilized Threshold refers to the minimum level of utilization below which a resource, system, or asset is considered to be underused or not operating at its optimal capacity.

Unproductive Hours Per Day - Unproductive Hours Per Day refers to the amount of time within a 24-hour period during which an individual or a system is not effectively contributing to work-related tasks, goals, or objectives. Monitoring and minimizing unproductive hours are essential for optimizing personal and organizational productivity.

User Capacity - User Capacity refers to the maximum number of users that a system, platform, or service can effectively accommodate without compromising performance or user experience.

Utilization Level - Utilization Level refers to the degree to which a resource, system, or capacity is being used or occupied relative to its maximum potential.

User Activity Tracking - User Activity Tracking refers to the systematic monitoring and recording of actions, behaviors, and interactions of users within a digital environment.

Unattended Meetings - Unattended meetings refer to virtual or physical gatherings where participants are absent or inactive, either intentionally or unintentionally.

Utilization Rate - Utilization Rate is a pivotal metric in various industries, providing a quantitative measure of how efficiently resources are utilized within a given system.

back to top

W

Worktime - Worktime represents the duration during which individuals are actively engaged in work-related tasks and responsibilities. It encapsulates the structured period of employment, playing a pivotal role in shaping the rhythm and efficiency of professional life.

Work Schedule - A work schedule is a predefined timetable that outlines the hours, days, and shifts during which employees are expected to fulfill their job responsibilities. It serves as a fundamental tool for organizing tasks, managing workforce allocation, and ensuring operational efficiency within an organization.

WFH Productivity - WFH Productivity, short for "Work From Home Productivity," refers to the ability of individuals to maintain and enhance their efficiency and output while working remotely.

Work Productivity - Work productivity refers to the efficiency and effectiveness with which individuals or teams complete tasks and achieve goals within a given timeframe.

Workload - Workload refers to the total amount of tasks, responsibilities, and assignments that an individual, team, or system is expected to complete within a specific time frame.

Workflow Project Management - Workflow Project Management refers to a systematic approach to planning, organizing, and executing tasks within a project, with a focus on optimizing the flow of work processes.

Work Timesheet - A Work Timesheet is a documented record that systematically tracks and records the amount of time an individual or a team spends on various tasks, projects, or activities within a specified period.

Work Load Balancing - Workload Balancing refers to the strategic distribution and allocation of tasks, responsibilities, and resources within a system, organization, or project to ensure equitable and efficient utilization.

Work Order Tracking System - A work order tracking system is a digital platform or software designed to manage and monitor the lifecycle of work orders within an organization.

Work Tracker - A Work Tracker is a tool or system designed to monitor and record the progress of tasks, projects, or activities within an organization.

Workforce Tracking - Workforce Tracking refers to the systematic monitoring and management of an organization's human resources.

Workflow Automation - Workflow Automation is a technology-driven process that utilizes software to automate, streamline, and manage complex business processes, tasks, and activities.

Workflow Cycle Time - Workflow Cycle Time is the total duration required to complete a specific process or task within a workflow, from its initiation to its conclusion.

Workflow Tracking - Workflow tracking refers to the systematic monitoring and management of tasks and processes within an organization.

Workload Distribution - Workload distribution refers to the strategic allocation and division of tasks, responsibilities, and assignments among individuals or resources within an organization.

Workforce Management Tool - A Workforce Management (WFM) Tool refers to a comprehensive software solution designed to optimize and streamline various aspects of workforce-related activities within an organization.

Work Time - Work time refers to the duration during which an individual engages in employment-related activities, contributing their skills and efforts towards the accomplishment of specific tasks or responsibilities.

Workflow Management - Workflow Management refers to the systematic design, execution, and optimization of business processes to enhance efficiency, collaboration, and overall productivity.

back to top
Contact Us