AI Adoption Asset Optimization Cost of Delivery Optimization Distributed Process Management Employee Disengagement & Retention Risk Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

Industry Reports

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Everest Group recognized ProHance as a Trailblazer in Workforce Management in Contact Centres 2025 ®️

Everest Group Recognized ProHance as a Trailblazer

Out of 55+ global WFM providers, Everest Group recognized ProHance as a Trailblazer in its 2025 debut report.

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ProHance in Everest Group People Analytics Platforms PEAK Matrix®

Everest Group People Analytics Platforms PEAK Matrix® Assessment 2025

In People Analytics Platforms PEAK Matrix® Assessment 2025 report by Everest group, there is an assessment...

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State of the Shared Services & Outsourcing Industry: Global Market Report 2025

Elevating Impact in a Digital World

The shared services model continues to reaffirm its role as a critical enabler for businesses navigating an era defined by rapid...

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Navigating the Hybrid Workforce

Navigating the Hybrid Workforce

Transitioning to a hybrid workforce requires careful navigation to ensure a smooth and successful implementation...

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Coverage Initiation: ProHance looks to expand its footprint in the US

ProHance looks to expand its footprint

The company is a provider of a cloud-based enterprise workforce analytics offering with a strong presence...

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State of the Shared Services & Outsourcing Industry

State of the Shared Services & Outsourcing Industry

The real question to address in a state of the industry survey on GBS is the future outlook of the model...

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ProHance SME Tech Landscape in India

SME Tech Landscape in India

India’s Tech SMEs: Rising in the Global Digital Arena, is a first-of-its-kind publication on this crucial segment of the overall tech industry.

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