AI Adoption Index Asset Optimization Cost of Delivery Optimization Distributed Process Management AI-enabled Employee Retention Index Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

Industry Reports

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Everest Group recognized ProHance as a Trailblazer in Workforce Management in Contact Centres 2025 ®️

Everest Group Recognized ProHance as a Trailblazer

Out of 55+ global WFM providers, Everest Group recognized ProHance as a Trailblazer in its 2025 debut report.

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ProHance in Everest Group People Analytics Platforms PEAK Matrix®

Everest Group People Analytics Platforms PEAK Matrix® Assessment 2025

In People Analytics Platforms PEAK Matrix® Assessment 2025 report by Everest group, there is an assessment...

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State of the Shared Services & Outsourcing Industry: Global Market Report 2025

Elevating Impact in a Digital World

The shared services model continues to reaffirm its role as a critical enabler for businesses navigating an era defined by rapid...

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Navigating the Hybrid Workforce

Navigating the Hybrid Workforce

Transitioning to a hybrid workforce requires careful navigation to ensure a smooth and successful implementation...

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Coverage Initiation: ProHance looks to expand its footprint in the US

ProHance looks to expand its footprint

The company is a provider of a cloud-based enterprise workforce analytics offering with a strong presence...

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State of the Shared Services & Outsourcing Industry

State of the Shared Services & Outsourcing Industry

The real question to address in a state of the industry survey on GBS is the future outlook of the model...

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ProHance SME Tech Landscape in India

SME Tech Landscape in India

India’s Tech SMEs: Rising in the Global Digital Arena, is a first-of-its-kind publication on this crucial segment of the overall tech industry.

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