WHY PROHANCE

ProHance is a global operations management platform that helps provide visibility in your operations on a real time basis.

ProHance helps you view your operations holistically and identify opportunities for collaboration & optimization across your Enterprise.

It helps you unlock the full potential of your Human Capital and Digital Investments by identifying how your teams spend time that impacts your customers and enterprise.

The visibility and actionable analytics ProHance provides helps operations become more Lean, Agile and Customer Centric.

85,000+

Users

100+

Customers

19+

Countries

45 Million Hours Saved

CUSTOMER SPEAK

Considering the level of support, the ease of navigation and the overall effectiveness of this tool, I would not hesitate in recommending ProHance to any business whose aim is to improve the activity consciousness, efficiency, and productivity of their organization.

Sharon White

WFM Manager (UK Telecom Process) , Firstsource

ProHance as a workforce productivity solution is an exceptional tool that has delivered measurable data on employee performance. ProHance helped us achieve 11% increase in productivity with a 25% reduction in idle time.

Subramanya C

Executive Vice-President & Global Chief Technology Officer, HGS

With ProHance we were able to gain 1 hour of productivity per associate. This has resulted in better workload and staffing management.

Prasad Salian

Manager, WFM & MIS, GeBBS Healthcare Solutions

ProHance has been very effective to manage WFH employees as it allows supervisors a consolidated view of the utilization of all direct reports. The tool has helped us to avoid micro-management of employees.

Nachappa CS

Operations Manager – Special Projects, Dimension Data

Mindtree has already seen more than 25 – 40% efficiency improvement in projects and organizational processes. The ProHance team has been extremely supportive and proactive in enhancing its product to automate the entire process of data collection and analysis through their advanced analytics module for LEAN.

Umesh Krishnamurthy

GM – Lean Coach and Head of Implementation, Mindtree

KEY MODULES

Work Time

Provides comprehensive visibility on all time dimensions across locations, teams, users and applications. Optimize your operations with in-built automated Time Sheet and Attendance capture

Work Output

Provides a comprehensive view of business output delivered at an individual and team level. Help compare performance by leveraging reports like quadrant analysis, heat maps and scatter plots

Workflow Management

Customisable workflow management capability allows you to set up your business process in the platform. ProHance prioritize jobs basis key parameters, enables skill-based routing and captures the status of each task that helps manage work effectively in real time.

Advanced Analytics

Best in class modules for Lean transformation, Asset optimization and Partner Spend Management

Screen Recording

Provides screen capture on demand, basis a set of configurable rules. Multiple benefits around coaching, training, operations risk management, and process documentation.