New Age Operations Management Platform

• End to end visibility of time metrics for the hybrid workforce
• Compare metrics related to work from home, remote solo locations, and traditional concentrated facilities (offices, factories, retail)
• Workload Balancing between individuals and teams
• Create Automated timesheets
• Integrate ProHance data within payroll systems
• Transform processes based on work patterns

Comprehensive view across productivity levels of the enterprise

• Cross skilling formulated on performance
• Automated ‘Agent Scorecards’ for associates
• Dynamic attribute-based segmentation analysis

Empower employees by providing actionable feedback

• Personal coach by increasing self-awareness through notifications
• Consistent view of performance across all levels of the organization
• Enables employees to understand how their performance impacts organisation overall performance

Helps employee work-life balance

• Proactive break prompts when employees work continuously for long hours
• Deliverable reminders on employee progress
• Analytics to identify distressed or overtaxed teams

Sharper visibility into organisation asset inventory

• Reduce spend on paid software
• Automated reports on inventory of laptops/desktops used by employees remotely
• Visibility on seat utilization
• Execute End Point Actions

Enable trigger-based controls to protect sensitive information

• Screen Recording to capture videos/screenshots based on predefined triggers
• Flags unwanted events -- an unidentified person trying to access user machine, photographing/taking screenshots of company data on the screen, etc

Process and determine business activities remotely

• Real-time status on inventory within a process
• Prioritise high-value work
• Measure turn-around time and average handling time to enable better capacity planning