WHY PROHANCE

ProHance is a global operations management platform that helps provide visibility in your operations on a real time basis.

ProHance helps you view your operations holistically and identify opportunities for collaboration & optimization across your Enterprise.

It helps you unlock the full potential of your Human Capital and Digital Investments by identifying how your teams spend time that impacts your customers and enterprise.

The visibility and actionable analytics ProHance provides helps operations become more Lean, Agile and Customer Centric.

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KEY MODULES

Work Time

Provides comprehensive visibility on all time dimensions across locations, teams, users and applications. Optimize your operations with in-built automated Time Sheet and Attendance capture

Work Output

Provides a comprehensive view of business output delivered at an individual and team level. Help compare performance by leveraging reports like quadrant analysis, heat maps and scatter plots

Advanced Analytics

Best in class modules for Lean transformation, Asset optimization and Partner Spend Management

Workflow Management

Customisable workflow management capability allows you to set up your business process in the platform. ProHance prioritize jobs basis key parameters, enables skill-based routing and captures the status of each task that helps manage work effectively in real time.

Asset Optimization

Provides visibility and optimizes utilization of IT Infrastructure (Seats, Hardware and Software), thereby reducing overall capital and operational costs.

Screen Recording

Provides screen capture on demand, basis a set of configurable rules. Multiple benefits around coaching, training, operations risk management, and process documentation.