Meet the passionate minds behind our vision! Our team is a blend of creativity, expertise, and innovation, working together to bring bold ideas to life. Get to know the people making it all happen.
Country Manager & VP – Philippines
Diverse experience in both BPO and Captive environments with specialization in running large Operations, P&L, Organizational Strategy, multi-channel Process Improvement techniques & People Development. Well versed in leading & managing clients from various business segments like ISPs, Telcos, Financial Information Services, Computer & Phone Manufactures, Healthcare, Digital Infrastructure Services and Enterprise Product Support. Experienced in setting up businesses and executing launches from ground zero including building best in class teams. Possesses in-depth knowledge of the BPO industry with a wide network of leaders, clients, and related associates across the globe.
VP – India Enterprise Sales
Nitin is a hands-on leader with over 22 years of experience working with organizations like Patni, Oracle, IBM, and ADP. Joining in 2015, he was one of the first sales leads at ProHance, managing multiple responsibilities, including driving individual sales targets, building partnerships, and helping establish the business development, marketing, and enterprise sales functions.
He has a proven track record of growing net new business and securing several large enterprise logos for ProHance. Nitin currently leads Enterprise Sales for India and remains a driving force in executing growth strategies.
Country Manager & VP – Australia
Brendan has more than two decades of sales and business development experience in the IT industry. Prior to joining ProHance, he has worked as Vice President at 8x8, at Interactive Intelligence in several senior positions, at Avaya as Channel Manager for SMB products and was also National Account Manager at US-based mobile phone infrastructure provider, Allen Telecom.
He has excelled in accelerating revenue, leading the strategic recruitment of local telecom operators, engaging new partners and nurturing a high-performing and collaborative team. Currently, Brendan is the country manager for ANZ region for ProHance.
Global Lead - Virtual Sales & Emerging Markets
With 20+ years of experience in driving sales for diverse suite of Enterprise Technologies, Anshul Mittal, has developed expertise in building and leading both direct and cross-functional teams, as well as establishing new growth markets.
Anshul’s career progression includes rising through the ranks and refining her leadership skills at organizations like HCL, Oracle, GNN, and Emerson. Always the one up for a challenge, she took on the task of building the Enterprise Implementation function at ProHance, where she successfully established the delivery framework for large-scale projects.
Currently, at ProHance, she leads the Strategy and Sales for Emerging Markets, continuing to drive growth and innovation.
COO
Saurabh is the Chief Operating Officer at ProHance. With a stellar track record in senior roles at industry giants like GE, UBS, Cognizant, Dell, and Firstsource, he brings deep expertise in understanding customer needs and aligning ProHance’s solutions to deliver impactful results. His strategic vision has been pivotal in establishing ProHance as a leader in workforce optimization and shaping the future of its product offerings.
Saurabh excels in blending strategic insight with creativity, consistently leading transformative initiatives that generate measurable value. With over 25 years of global experience in Program Management, WFM and Operations, his exceptional business acumen and customer-centric approach are hallmarks of his leadership.
Saurabh is a qualified Electronics & Communications Engineer with an MBA in Management Systems from IIT Delhi, complemented by certifications as a Six Sigma Green Belt, Black Belt, Certified Internal Auditor, and PMP, underscoring his commitment to operational excellence.
Beyond ProHance, Saurabh actively engages with startups and innovative firms, seeking disruptive partnerships to challenge and reshape conventional business models. His visionary outlook and collaborative mindset position him as a key driver of growth and transformation across the industry.
CFO
Priya is a Chartered Accountant with over 17 years of experience in corporate finance, strategy, and operations. She brings with her years of experience in multiple roles across leading IT companies. She has rich experience in leading and creating sustained finance teams and developing organisations from start-ups to enterprises.
With expertise in financial forecasting, risk management, and cost optimization, Priya has a proven track record of driving profitability and supporting long-term business objectives. Her deep understanding of market and industry trends allows her to provide valuable insights that inform key business decisions.
Before joining ProHance, Priya held roles at Accion Labs, DXC Technology and Wipro, where she successfully managed investors, multi-million-dollar budgets, FP&A and Business Finance. Priya is known for her ability to provide strategic finance support to businesses, develops risk management and control frameworks.
SVP
Khiv brings over 20 years of experience in building and scaling companies. He has successfully built and led various teams in sales, marketing, and business development and is passionate about disruptive technologies and entrepreneurship. His previous experience includes leadership roles at Sapience Analytics, Symphony Services, Reliance, ICIM, and Infinite Computer Solutions.
In his current role, Khiv is focused on scaling the US business and overall revenue growth.
CEO
Ankur is the CEO of ProHance, an enterprise SaaS operations management platform that empowers organizations to optimize workforce efficiency and maximize returns on human capital and digital investments. Under his leadership, ProHance has grown into a trusted solution, serving over 400,000 users across 200+ organizations in 25 countries.
With more than two decades of experience in scaling businesses and driving operational excellence, Ankur has held leadership roles at General Electric, Genpact, and American Express. His expertise spans business transformation, process optimization, and leveraging technology to enhance productivity.
Ankur is passionate about helping enterprises build a future-ready workforce by enabling data-driven decision-making and operational agility.
CTO
Kishore is the Chief Technology Officer (CTO) and co-founder of ProHance, leading the company’s technology vision and innovation strategy. With over 20 years of experience in software product development, he drives the product roadmap, pre-sales, and solution engineering, ensuring ProHance remains at the forefront of enterprise workforce optimization.
Before ProHance, Kishore held key roles at Network Solutions and IBM, where he managed strategic product portfolios like NOC-Inside and established best practices in remote management. His expertise in building scalable, high-performance enterprise solutions has been instrumental in shaping ProHance’s growth and technological advancements.
Kishore brings a unique perspective to technology leadership, holding an MBBS from Bangalore Medical College and Research Institute. His multidisciplinary background enables him to approach problem-solving with a blend of analytical thinking, innovation, and business acumen, driving ProHance’s mission to transform workforce productivity through cutting-edge technology.
CPO
Rajesh is the Chief Product Officer (CPO) and co-founder of ProHance, bringing over 25 years of expertise in software development and supply chain management. As a driving force behind ProHance, he plays a pivotal role in managing key operations across customer success, value engineering, and other core business functions, ensuring enterprises unlock maximum value from their workforce and digital investments.
Rajesh has been instrumental in shaping ProHance’s technology vision, leveraging his deep experience in building scalable enterprise solutions. Prior to co-founding ProHance, he led key product development initiatives at organizations such as Network Solutions, International Decision Systems (IDS), and JSoft Solutions (JSW Group). His leadership in software engineering and process optimization has contributed to the success of multiple technology-driven transformations.
Rajesh holds a BE in Mechanical Engineering from Malaviya National Institute of Technology. His passion for innovation and operational excellence continues to drive ProHance’s growth as a leading enterprise SaaS platform.
India Sales Leader
Nitin Panicker is a sales leader with over 19 years of experience in Sales. He has worked in leading companies like ADP, Oracle, and IBM.
Head - Business Development
Paresh Leads the Business Development efforts at ProHance and has over 15 Years of Experience, he was part of the Senior Leadership team at NASSCOM.
SVP - Customer Success and Account Management
Ashish is leading the relationship for our existing clients and partnering with them to continuously leverage ProHance to drive value. He brings 20+ years of experience in leading large operations, process migration and process re-engineering and has worked with brands like Franklin, Fidelity, American Express and GE (later became GENPACT) in the financial services industry. He has a deep understanding of ProHance and has successfully deployed ProHance to drive improvements across various businesses.
Ashish is a PGDM in Finance & Marketing from NMIMS Mumbai and has done his Mechanical Engineering from Thapar Institute Patiala. He is also Green Belt and Black Belt certified in Lean Six Sigma methodology and has driven high impact projects for the firms he has worked with.
VP – Technology
With over 15 years of software development experience, Venu has played an instrumental role in building and managing many enterprise products. At Jamocha Tech, he manages the development and roadmap strategies for all the products and solutions of Jamocha Tech. He has a BE in Computer science and has held key technology roles in Network Solutions and Snappimon.
VP – Support
Nearly Two decades of diverse experience in Information Technology. Extensive experience in the complete Software Development Life Cycle specialized in driving Product Development, Program and Product Management, Quality Assurance and Testing Life cycle. A very good team player with excellent communication skill, have been successful in handling a big/tough and distributed teams.
Advisor - Professional Services
As a Head of Professional Services Arvind is helping the clients gain maximum impact from ProHance deployment through change management, operations excellence and data analytics consulting services.
Arvind has 32 years of diverse experience focused on creating and implementing Best Practices in market leaders like ZS Associates, Genpact, Hewitt Associates, Accenture, and Timken. 12 years in Business Process Excellence using Lean Six Sigma, 11 years in Management Consultancy with global leaders in Human Capital and Management Consulting and 5 years in line management ranging from large blue chip to start-up international joint ventures.
Arvind completed his Bachelor of Technology (Mechanical) from Indian Institute of Technology - BHU, Varanasi and is an MBA from XLRI, Jamshedpur, India
Sr. Director – Technology
With 17 years of software development experience,
Instrumental in role in building multiple enterprise products and solutions and helped in adapting new technology in different organisations like HP, EMC, IBM. Experience in Storage, IOT and Networking Domain. Played key roles in building automation frameworks for Build Process.
Director - Technology
Have nearly two decades of experience in developing software products and delivering projects. Worked in different fortune 500 organizations like IBM, Wipro, Tech Mahindra. Possess in-depth knowledge in handling huge databases for the projects Managed distributed teams and capable of delivering in project and products with high quality and on time.
Director - Quality
High performing Software Quality Engineering leader, with hands-on experience of 17 plus years in software test development, automation, Business Analyst, and Product/Project Management. Have a proven track record in QA delivery of products as well as projects on time and within budget. I have an outstanding record of successfully delivering complex business/technology projects.
Worked under umbrella of Domains such as Finance (Private Equity [Waterfall Calculation], Micro Finance), Embedded/IoT, Education, Service Management, CRM and Networking.
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