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ProHance Workflow: The Future of No-Code Workflow Automation

  • Scattered workflows and poor task allocation waste time and cause delays.
  • Complex processes drain efficiency, increasing costs, while limited visibility reduces accountability.
ProHance Workflow Demo

Simplify process management, enhance operational visibility, and automate work allocation.

Design no-code workflows to focus on productivity rather than process inefficiencies.

Streamline workflows, optimize resource allocation, gain deep analytical insights.

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Why Choose ProHance Workflow?

1. True No-Code Platform for Fast Implementation

ProHance Workflow streamlines processes with a user-friendly interface, enabling quick, code-free workflow deployment.

No-Code Platform
Intelligent Work Allocation

2. Intelligent Work Allocation & Prioritization

  • Rule-based work allocation based on skill set, geography, and priority.
  • Real-time workload balancing, ensuring teams are neither underutilized nor overburdened.

3. Real-Time Process Visibility & Monitoring

  • Live reporting of job statuses and agent activities.
  • Automated alerts and notifications for SLA breaches.
  • Comprehensive dashboards providing actionable insights.
Real-Time Process Visibility
Task Trend Analytics

4. Smart Analytics for Continuous Improvement

  • Automated reports on average handling time (AHT) and process bottlenecks
  • Advanced trend analysis to improve efficiency
  • Seamless integration with third-party tools
Duration Per Task Analytics

5. Flexible Deployment Options

  • Cloud-based hosting for scalability
  • On-premise deployment for greater control over data security
Flexible Deployment
Enterprise-Grade Security

6. Enterprise-Grade Security & Compliance

  • ISO 27001, EU GDPR, & SOC 2 Type 2 certifications
  • Role-based access controls, ensuring restricted and secure access
  • Comprehensive audit trails, keeping records of all workflow activities

Who Can Benefit?

ProHance Workflow is built for businesses of all sizes across industries, including:

Key Business Outcomes

5-10%
Reduction in
Average Handling
Time (AHT)
4-10%
Year-on-Year
Margin
Improvement
ROI within
3-6 months of
deployment

How ProHance Workflow Works?

1. Load Work Inventory: Consolidate tasks from multiple sources, including APIs, databases, and Excel.

2. Intelligent Work Allocation: Assign tasks based on skill, priority, or real-time availability.

3. Automated Reporting: Get insights into job progress with live dashboards and performance analytics.

4. Optimized Task Management: Identify bottlenecks and improve workflows with AI-driven insights.

5. Seamless Integrations: Connect with third-party software such as Jira, SAP, and more.

How ProHance Workflow Works

Customer Success Stories

Leading IT/BPM Firm

  • Achieved full digital tracking with real-time statistics.
  • Reduced manual task allocation, saving 3 hours per team lead.
  • Automated SLA tracking, improving efficiency by 15%.

Global Financial Services Company

  • Improved workflow accuracy with rule-based automation.
  • Reduced operational costs by 8% through better resource allocation.
  • Achieved 100% compliance with industry regulations.
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