Due to strict regulations, complex vendor networks, and large-scale operations, leaders
must deliver more with precision and accountability.
ProHance offers a powerful solution that optimizes productivity, makes it measurable,
secure, and compliant.
Hybrid work and complex operations have BFSI firms blind to performance. ProHance turns real-time activity data into clear insights on time, tools, and bottlenecks—raising productive hours, throughput, and team performance.
• ProHance delivers real-time analytics on core vs. non-core work, workload balance, and tool use.
• A BFSI client spotted excessive email time, adopted a case-management tool, and lifted efficiency by up to 16%.
• ProHance pinpoints automation targets through detailed app and file-level time data.
• A client automated repetitive Excel work and boosted efficiency by up to 50%.
• ProHance exposes non-value-adding activities like excess documentation and unnecessary meetings, freeing teams to focus on high-value work.
• Seasonal fluctuations can strain resources. ProHance helps organizations measure and manage effective utilization by combining attendance data with productivity analytics.
A BFSI firm identified that leave patterns remained unchanged during peak seasons, indicating a strong opportunity to manage workload without additional hiring.
In another case, ProHance enabled equitable load balancing by highlighting overutilized and underutilized teams within a trade settlement process. By merging and cross-training teams, the organization optimized capacity and mitigated burnout, resulting in improved output.
• Quadrant and top/bottom-performer dashboards give BFSI leaders real-time clarity on performance.
• Track output trends and surface coaching needs before they hurt results.
• Expose root causes—tenure gaps, training gaps, value-added vs. non-value-added work—to drive continuous improvement.
• ProHance is ISO 27001 certified, SOC 2 Type 2 compliant, and designed to meet global standards like GDPR, HIPAA, and PCI DSS.
• Its API-first approach ensures seamless integration with a wide range of enterprise tools while keeping employee privacy at the core.
A global financial technology company with nearly 10,000 employees leveraged ProHance to transform productivity and visibility across its IT and compliance operations.
The organization relied heavily on manual methods to track performance—primarily login/logout data and task deadlines.
There was limited visibility into how employee time was allocated, making it difficult to prioritize work, measure project progress, or identify bottlenecks.
By implementing the ProHance Work Time module across ~500 IT employees, the organization gained real-time insights into work patterns and application usage. This data helped employees self-correct non-core activity, and empowered managers with actionable analytics to improve productivity.
Within 12 months, the company achieved a 15% increase in efficiency, with a noticeable rise in time spent on core activities—both online and offline. These improvements unlocked the equivalent of 82 full-time employees' worth of additional capacity, without expanding the workforce, all while fostering a more accountable and performance-driven culture.
ProHance’s placement on the PEAK Matrix® is a true reflection of our experience as a client.
The real-time insights and information generated by this tool are leveraged by multiple teams to make meaningful business decisions.
