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Industry Reports

Everest Group Recognized ProHance as a Trailblazer in Workforce Management in Contact Centres 2025 ®️

Everest Group Recognized ProHance as a Trailblazer in Workforce Management in Contact Centres 2025 ®️

Overview

Out of 55+ global WFM providers, Everest Group recognized ProHance as a Trailblazer in its 2025 debut report. This recognition validates our role in shaping the future of contact centres with AI-driven forecasting, real-time workforce intelligence, and people-first productivity solutions trusted by 200+ enterprises across 36 countries.


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