Definition: Operation management refers to the strategic administration of business practices to create the highest level of efficiency within an organization.
It involves the planning, organizing, and controlling of resources, processes, and procedures to produce goods or services effectively and meet customer demands.
Operation management plays a crucial role in achieving organizational objectives by streamlining processes, reducing costs, and enhancing customer satisfaction. By effectively managing resources and optimizing production processes, operation management contributes to increased profitability and sustainable growth. Moreover, it enables organizations to adapt to market changes, innovate products and services, and maintain a competitive advantage in dynamic business environments.
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