Definition: Screen monitoring is a technology-driven process designed to observe and record the activities taking place on a computer or device screen. Screen monitoring allows administrators or supervisors to view and analyze the content displayed on a user's screen in real-time or through recorded sessions.
In a professional setting, screen monitoring is frequently used to evaluate employee productivity and performance. Employers can track the applications being used, time spent on specific tasks, and overall computer activity to assess work efficiency and identify areas for improvement.
In educational institutions, screen monitoring can be employed to monitor students during online exams or assess their engagement in virtual classrooms. This tool helps educators ensure academic integrity, prevent cheating, and gain insights into student learning behaviors.
Screen monitoring is a valuable tool for IT support teams. Technicians can remotely view users' screens to identify and resolve technical issues, provide step-by-step guidance, and offer real-time assistance, enhancing the efficiency of troubleshooting processes.
The use of screen monitoring raises significant privacy concerns. It is crucial for organizations and institutions to establish clear policies regarding the use of screen monitoring tools, ensuring that employees or users are aware of when and how their screens may be monitored. Transparency and obtaining consent are essential elements in addressing privacy issues.
Depending on the jurisdiction, there may be legal considerations regarding screen monitoring. Organizations must be aware of and comply with relevant data protection laws and employment regulations to avoid legal complications and protect the rights of individuals being monitored.
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