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IT Capacity Management

Definition: IT Capacity Management refers to the process of ensuring that the IT infrastructure and services of an organization are capable of meeting current and future business requirements in a cost-effective manner. This involves balancing the supply of IT resources with the demand from business operations.

Effective IT capacity management helps organizations avoid over-provisioning (which leads to unnecessary costs) and under-provisioning (which leads to performance issues and business disruptions).

Key Components:

Challenges:

  1. Dynamic Demand: IT capacity needs can change rapidly due to factors like new business initiatives, seasonal variations, or unexpected spikes in demand. Accurately predicting and planning for these changes is a major challenge.

  2. Technology Changes: The rapid pace of technological advancements requires continuous updates to the IT infrastructure, making it difficult to maintain a stable and predictable environment for capacity management.

  3. Cost Management: Balancing the cost of acquiring and maintaining IT resources with the need to ensure sufficient capacity is a constant challenge. Over-provisioning can lead to wasted resources, while under-provisioning can impact business performance.

Other Terms:

Identification Of Activity Away From System   |   Identification Of Non Work Shift   |   Identification Of Overtime And Irregular Logged In Patterns   |   Identification Of User Into Idle Time   |   Idle Time   |   In Person Work   |   Inbound Call   |   Inbound Call Center   |   Inbound Data   |   Independent Software Vendor   |   Industry Reports   |   Information Management System   |   Institutionalized Productivity Initiatives   |   Insurance Customer Experience   |   Integrated Business Services   |   Integrated Services Digital Network   |   Integrative Management   |   Integrity Of Leave Management   |   Intelligent Automation   |   Intelligent Call Routing System

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