What are the Best Practices to Monitor Remote Employees?

  Published : October 9, 2023
  Last Updated: February 9, 2024


In an era defined by flexibility and the blurring of office boundaries, remote work has become a staple in modern workplaces.

However, this work culture comes with the challenge of ensuring that remote employees stay productive and aligned with your organizational goals. This is where the practice of remote employee productivity monitoring enters the scene.

Remote employee monitoring provides a valuable lifeline for your business to maintain productivity and accountability in a virtual environment. But the most important question remains: “How do companies track remote employees?” Let’s find out!

Best Practices For Remote Employee Productivity Monitoring

While the tools are crucial, it’s equally essential to implement the correct tracking practices to ensure the success of remote employee productivity monitoring.

Establish Clear Expectations and Goals

The foundation of effective monitoring lies in establishing clear expectations and setting well-defined goals. When employees know what’s expected of them, they’re more likely to meet and exceed those job expectations, leading to enhanced productivity.


Establish Clear Expectations and Goals


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Focus on Outcomes, Not Micromanagement

Remote employee productivity monitoring isn’t about watching every keystroke or mouse click. It’s about defining desired outcomes and empowering employees to achieve them in their own way. Avoid the pitfalls of micromanagement to foster accountability.

Balancing Monitoring with Privacy and Trust

In the midst of all the technology and data, it’s crucial not to lose sight of the human element to truly reap the benefits of remote monitoring.

Respect personal space to ensure a harmonious work environment. Foster a culture of trust, provide opportunities for engagement, and prioritize employee well-being.


Balancing Monitoring with Privacy and Trust



Providing Training and Support for Employees

Investing in training and support ensures that employees can make the most of monitoring tools. It’s not just about monitoring; it’s about empowering employees to thrive in a remote setting.

Additionally employee work monitoring tools can also help organizations to identify skill gaps and offer effective training.

For example, using work monitoring tools you can see if sales teams are fulfilling their cold calling goals. If not you can identify the issue and design training sessions to address the root cause.

Encouraging Effective Communication and Collaboration

Lastly, it’s critical to promote effective communication and collaboration among remote teams. Monitoring should be a tool to enhance, not hinder, employee engagement and team collaboration.

Benefits Of Tracking Productivity For Remote Workers Using Software

Gone are the days when productivity was solely measured by the number of hours spent at the office desk. Remote work has ushered in a paradigm shift, calling for a more holistic approach to productivity management.

The demand for employee monitoring software has surged by 58% since the onset of the pandemic, with 60% of companies employing remote staff now utilizing technology to gather insights into employee productivity.

Remote productivity tracking tools or software bridges the gap between the traditional office environment and the modern remote workforce. Here’s how:

Improved Accountability and Transparency

Remote tracking tools provide transparency into employees’ work activities. This transparency fosters accountability, motivating employees to meet deadlines and perform at their best.

Fact check: A significant majority of employees, 92%, are willing to have data collected during their work hours as long as it enhances their performance and overall well-being or offers personal advantages.

Enhanced Time Management and Resource Allocation

Remote monitoring allows you to identify time sinks and bottlenecks in your team’s workflow. With this insight, you can optimize resource allocation and ensure that everyone is working efficiently.

Fact check: Out of the employees subject to activity monitoring, 53% are dedicating 3 hours or more daily to non-work-related activities.

Promoting Employee Well-being and Work-Life Balance

Remote employee productivity monitoring isn’t about micromanaging. Remote tracking ensures employees have a healthy work-life balance. By tracking productivity, you can identify when employees are overworking and step in to support them.

Fact check: Productivity sees a 7% boost when employees are aware of being under observation, resulting in elevated profitability.

Leveraging Real-time Data for Informed Decision-Making

Remote productivity tracking provides real-time data on your team’s productivity. This data empowers you to make informed decisions, adjust strategies, and respond promptly to challenges.

Fact check: According to the Data Vulnerability Report by Intermedia, nearly all surveyed American employees (99%) acknowledged engaging in at least one risky behavior that could potentially lead to a data breach.


Leveraging Real-time Data for Informed Decision-Making


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How To Monitor Remote Employees Using Software Solutions?

Now that we’ve explored the benefits of remote monitoring, let’s take a look at how software solutions can help you in the endeavor to track employees.

Time Tracking Software

One of the most popular methods of tracking productivity for remote workers is through time-tracking software. These tools enable employees to log their hours.

As an employer, you can monitor the time employees spend on specific tasks. This remote productivity tracking data can be used for payroll, project management, and gauging overall productivity.

Work Time Monitoring

Employee monitoring software goes beyond just tracking hours. It offers a more comprehensive view of employee activities, including website usage, productivity levels, and application monitoring.

But remember, while remote productivity tracking using this module, you need to strike a balance. Respecting employee privacy is an ethical and legal consideration.


Work Time Monitoring


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Work Output Management Module

Work output monitoring tools allow you to track progress, compare work output with multiple time dimensions, track target vs. achievement, and monitor deadlines. Such tools provide a structured way to manage remote work and ensure that projects stay on track.

Screen Capture Tools

These remote employee productivity monitoring tools record keystrokes and take screenshots, providing insights into how employees are using their computers. However, these should be used with caution to respect employee privacy.

Advanced Performance Analytics and Reporting Tools For Lean Workflow Monitoring

These tools provide detailed analytics and reports on employee productivity. They offer insights into key performance indicators (KPIs), activity-based variation, competency-based analysis, etc. Custom data reporting enables organizations to visualize employee work trends and make data-driven decisions to enhance productivity.

Prohance: The Next-gen Remote Productivity Tracking Tool

So, now that you know how to monitor remote employees, it’s time to invest in remote productivity tracking software. ProHance workforce management software provides a platform where you can seamlessly implement many of the practices we’ve discussed.

By leveraging ProHance’s capabilities, you can track productivity, manage workloads, and promote a healthy work-life balance. Its features empower you to make data-driven decisions, allocate resources efficiently, and foster a culture of accountability.

Prohance supports the well-being of your remote workforce by preventing burnout and ensuring that employees are not overwhelmed by their tasks.

Frequently Asked Questions

Is Employee Monitoring Software a Good Idea?

Remote productivity tracking software can be a valuable tool for organizations that aim to improve remote productivity. It offers insights into employee activities and helps measure performance against goals.

What are the Challenges of Monitoring Remote Employees?

Managing remote employees presents unique challenges, including maintaining team cohesion, combating feelings of isolation, and ensuring effective communication.

Additionally, it can be challenging to monitor productivity without infringing on employees’ privacy, which is why using the right tools and practices for remote productivity tracking is crucial.

How Do You Identify Good Remote Workers?

Look for qualities such as self-discipline, effective communication skills, the ability to work independently, adaptability to different technologies, and a commitment to meeting deadlines. References and performance reviews can also provide insights.

Why Monitor Employee Workload?

Monitoring employee workload is essential to prevent burnout and ensure a healthy work-life balance.

It helps identify if employees are overloaded with tasks, which can translate into decreased productivity and increased stress. Monitoring workload allows organizations to redistribute tasks and support employees as needed.

How to Support Newly Remote Workers?

Transitioning to a remote work environment can be challenging for employees used to a traditional office environment. To support newly remote workers, companies should provide clear guidelines, offer training on remote employee productivity monitoring tools, encourage regular check-ins with managers and colleagues, and create a culture of flexibility and empathy.

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