AI Adoption Asset Optimization Cost of Delivery Optimization Distributed Process Management Employee Disengagement & Retention Risk Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

WFM Software

Definition: Workforce Management (WFM) Software is a suite of tools designed to optimize and manage the workforce in contact centers and other business environments. It includes features for scheduling, forecasting, and tracking employee performance and attendance.

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Other Terms:

Wallboards   |   Weekly Off   |   Weekly Productivity Report   |   Wfh Productivity   |   Work Allocation   |   Work Assignment Allocation   |   Work Authorization   |   Work Authorization System   |   Work Behavior   |   Work Breakdown Structure   |   Work Contract Agreement   |   Work Day   |   Work Deadline   |   Work Distribution   |   Work Efficiency   |   Work Efficiency Analysis   |   Work Efficiency Metrics   |   Work Engagement   |   Work Environment   |   Work Evaluation

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