AI Adoption Asset Optimization Cost of Delivery Optimization Distributed Process Management Employee Disengagement & Retention Risk Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX
Thought Leadership

Partnership Ecosystem Management

Partnership Ecosystem Management

Overview

How do companies address these challenges and make the shift toward true partnership with their contingent workforce vendors? It begins with data and technology. By measuring worker performance, output, software usage, hours worked, and other variables, companies and vendors can determine how effective and efficient contingent workforce teams are in achieving business goals. Data can also tell managers which workers are most engaged, which workers are over worked or underutilized, and which workers are over-scheduled with meetings or hampered by distractions. Using this data, managers can set benchmarks for improvement.


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