About Us

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ProHance is the flagship product of JaMocha Tech Pvt. Ltd headquartered in Bangalore India.
ProHance is an Omni-Channel operations management platform being leveraged by enterprises across their back office, chat and email servicing operations. ProHance provides real-time visibility on how teams are engaged on the ground. This visibility allows enterprises to allocate resources more effectively, load balance across teams and make smart decisions with agility. The visibility and actionable analytics provided by ProHance helps Enterprises make their operations more customer-centric, efficient and lean.
ProHance is delivering value across 150+ clients across 19 countries and is deployed across 120,000+ Users.

MEET THE TEAM

Rajesh Sharma

Vice President - Operations

Rajesh Sharma

Vice President - Operations

Rajesh is a technology leader with over 25 years of experience in Software Development and Supply Chain Management. Rajesh co-founded JaMocha Tech in 2009 and is responsible for managing key operations across areas of customer success, value engineering, and other core business operations. Rajesh has led key product development initiatives at companies such as Network Solutions, International Decision Systems (IDS) and JSoft Solutions (JSW Group). He has a BE in Mechanical Engineering from Malaviya National Institute of Technology.

Dr. Kishore Reddy

Vice President - Technology

Dr. Kishore Reddy

Vice President - Technology

With over 20 years of experience in software product development, Kishore is an innovative technology leader who co-Founded JaMocha Tech in 2009. He leads the product roadmap, pre-sales and solution engineering responsibilities at JaMocha Tech. Kishore has also held key roles at Network Solutions and IBM, where he managed several strategic product portfolios including NOC-Inside and established practices around remote management. He also has an MBBS from Bangalore Medical College and Research Institute.

Ankur Dhingra

Vice President - Sales and Marketing

Ankur Dhingra

Vice President - Sales and Marketing

As a Vice President in ProHance, Ankur looks after the expansion of the Group companies in India and international markets.

Ankur is a global business leader who has successfully built, led and run large global operations for some of the world’s leading Financial Services organizations. He has spent last 18+ years with organizations like GE, Genpact & American Express in operations, project management & business development role. In his last role at American Express, he was the global business leader of all BackOffice operations providing direct leadership to almost 3000 employees across 14 global locations including Gurgaon, Buenos Aires, Brighton, Mexico, Dalian, Kuala Lumpur, Florida and Manila.
Prior to joining American Express, Ankur was working at Genpact and GE Capital for 10 years, leading strategic operations and business development. He held a key leadership role in banking & financial service business group.

Ankur is an engineering graduate with MBA from IIT, Delhi. He has completed Accelerated Leadership Development (ALD) Program at Duke University.

Arvind Sagar

Head - Professional Services

Arvind Sagar

Head - Professional Services

As a Head of Professional Services Arvind is helping the clients gain maximum impact from ProHance deployment through change management, operations excellence and data analytics consulting services.

Arvind has 28 years of diverse experience focused on creating and implementing Best Practices in market leaders like ZS Associates, Genpact, Hewitt Associates, Accenture, and Timken. 12 years in Business Process Excellence using Lean Six Sigma, 11 years in Management Consultancy with global leaders in Human Capital and Management Consulting and 5 years in line management ranging from large blue chip to start-up international joint ventures.

Arvind completed his Bachelor of Technology (Mechanical) from Indian Institute of Technology - BHU, Varanasi and is an MBA from XLRI, Jamshedpur, India

Ashish Syngal

Vice President - Customer Success and Account Management

Ashish Syngal

Vice President - Customer Success and Account Management

Ashish is leading the relationship for our existing clients and partnering with them to continuously leverage Prohance to drive value. He brings 20+ years of experience in leading large operations, process migration and process re-engineering and has worked with brands like Franklin, Fidelity, American Express and GE (later became GENPACT) in the financial services industry. He has a deep understanding of ProHance and has successfully deployed ProHance to drive improvements across various businesses.

Ashish is a PGDM in Finance & Marketing from NMIMS Mumbai and has done his Mechanical Engineering from Thapar Institute Patiala. He is also Green Belt and Black Belt certified in Lean Six Sigma methodology and has driven high impact projects for the firms he has worked with.

Venu Gattineni

Senior Director - Technology

Venu Gattineni

Senior Director - Technology

With over 15 years of software development experience, Venu has played an instrumental role in building and managing many enterprise products. At Jamocha Tech, he manages the development and roadmap strategies for all the products and solutions of Jamocha Tech. He has a BE in Computer science and has held key technology roles in Network Solutions and Snappimon.

ABOUT US

MEET THE TEAM

Rajesh Sharma

Dr. Kishore Reddy

Ankur Dhingra

Arvind Sagar

Ashish Syngal

Venu Gattineni

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