ProHance is an Omni-Channel operations management platform being leveraged by enterprises across their back office, chat, and email servicing operations. ProHance provides real-time visibility on how teams are engaged on the ground. This visibility allows enterprises to allocate resources more effectively, load balance across teams, and make smart decisions with agility. The visibility and actionable analytics provided by ProHance helps Enterprises make their operations more customer-centric, efficient, and lean.
ProHance is leveraged by 170,000+ users in 120+ enterprises across 21 countries.


Ankur Dhingra

Chief Executive Officer

Dr. Kishore Reddy

Founder & Chief Technology Officer

Rajesh Sharma

Founder & Chief Operating Officer

Harjiv Singh Rekhi

Vice President & Client Partner

Satish Chakrad

Vice President – Support

Ashish Syngal

Vice President - Customer Success

Arvind Sagar

Head of Professional Services

Venu Gattineni

Vice President – Technology

Khushboo Patel

Head of Marketing