ProHance is an Omni-Channel operations management platform being leveraged by enterprises across their back office, chat, and email servicing operations. ProHance provides real-time visibility on how teams are engaged on the ground. This visibility allows enterprises to allocate resources more effectively, load balance across teams, and make smart decisions with agility. The visibility and actionable analytics provided by ProHance helps Enterprises make their operations more customer-centric, efficient, and lean.
ProHance is leveraged by 150,000+ users in 100+ enterprises across 21 countries.
MEET THE TEAM
Ankur Dhingra
Chief Executive Officer
Dr. Kishore Reddy
Vice President - Technology
Rajesh Sharma
Vice President - Operations
Ashish Syngal
Vice President - Customer Success and Account Management
Venu Gattineni
Vice President