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Process Optimization in Shared Services Centers – Easier Said Than Done?

As we outlined in our previous post, the 2015 Annual State of the Shared Services Industry Report by the Shared Services and Outsourcing Network (SSON) identified 5 key trends making an impact on the shared services space with process optimization being one of them.

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Optimizing Shared Services Centers – The Road Ahead

Over the past several years, there has been a shift in focus for shared services organizations with respect to optimization. While cost reduction was central to achieving center optimization and a key operational objective to most centers earlier this decade…

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Boost Project Management: Real-time project tracking through activity monitoring

Organizations are challenged to meet promises made to their customers. Client projects fail to meet their objectives

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Using a Productivity Tool as a Telecommuting Enabler

Organizations are looking to adopt a flexible work arrangement model as a “need to do initiative”

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Productivity Measurement for Organizational Efficiency

According to the Info-Tech Research Group, as modern offices expand beyond the confines of physical space,

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