WHY PROHANCE

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ProHance is a global operations management platform that helps provide visibility in your operations on a real time basis.

ProHance helps you view your operations holistically and identify opportunities for collaboration & optimization across your Enterprise.

It helps you unlock the full potential of your Human Capital and Digital Investments by identifying how your teams spend time that impacts your customers and enterprise.

The visibility and actionable analytics ProHance provides helps operations become more Lean, Agile & Customer Centric.

Users

Customers

Countries

Million Hours Saved

CUSTOMER SPEAK

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Considering the level of support, the ease of navigation and the overall effectiveness of this tool, I would not hesitate in recommending ProHance to any business whose aim is to improve the activity consciousness, efficiency and productivity of their organization.


Sharon White

WFM Manager (UK Telecom Process) , Firstsource

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ProHance as a workforce productivity solution is an exceptional tool that has delivered measurable data on employee performance. ProHance helped us achieve 11% increase in productivity with a 25% reduction in idle time.


Subramanya C

Executive Vice-President & Global Chief Technology Officer, HGS

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With ProHance we were able to gain 1 hour of productivity per associate. This has resulted in better workload and staffing management.


Prasad Salian

Manager, WFM & MIS, GeBBS Healthcare Solutions

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ProHance has been very effective to manage WFH employees as it allows supervisors a consolidated view of the utilization of all direct reportees. The tool has helped us to avoid micro-management of employees.


Nachappa CS

Operations Manager – Special Projects, Dimension Data

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Mindtree has already seen more than 25 – 40% efficiency improvement in projects and organizational processes. The ProHance team has been extremely supportive and proactive in enhancing their product to automate the entire process of data collection and analysis through their advanced analytics module for LEAN


Umesh Krishnamurthy

GM – Lean Coach and Head of Implementation, Mindtree

KEY MODULES

Work Time

Measures work activities on system and away from system to optimize time leakages by analyzing what employees accomplished during the defined period.

Work Output

Correlate time and results, compare teams and individuals within teams for systematic improvements

Workflow Management

Identify opportunities for process improvement and automation by capturing accurate transaction processing time

Advanced Analytics

Drive Lean transformation initiatives through insights into performance and work patterns. Eliminate resource sprawl and optimize utilization of existing workstations and space.

Screen Capture

Maintain an audit trail of specific activities performed by users/teams

Workforce Management

Coming Soon

KEY BENEFITS

Global-Visibility

Gain global visibility across processes, teams and locations

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Build stronger and highly engaged teams

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Drive effective strategies around capacity planning, people retention, and optimal hiring

Empower-managers-with-real-

Empower managers with real time insights to make crucial business decisions

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Enable telecommuting and flexi – working

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Improve Work Life Balance