
WEBINAR TOPIC
Managing Transformation & Embedding Process Excellence with Shelley Davies
THINGS TO BE COVERED IN WEBINAR?
- Introduction & Fireside Chat with Shelley Davies
- Current Challenges & Work From Home situation
- Key Features of ProHance
WHO SHOULD ATTEND?
- Country Heads for GIC’s
- All Service Businesses
- Enterprise Operations Leads
- Service Assurance Leads
- Workforce Leads
- Global Operating Leaders
- Business Continuity Leaders
- Senior Management
- Workforce Management Leaders
- Delivery leaders
KEY TAKEAWAYS FROM WEBINAR
- How to deploy ProHance at scale?
- How to engage the teams into adopting new technologies?
- How to create a culture of continuous improvement?