Employee NPS (eNPS)

Calculation:

• Survey Question: Employees are typically asked, "On a scale of 0 to 10, how likely are you to recommend our company as a great place to work?"
• Score Classification: Respondents are categorized into Promoters (score 9-10), Passives (score 7-8), and Detractors (score 0-6).
• eNPS Formula: eNPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters, resulting in a score ranging from -100 to +100.

Benefits:

• Insight into Employee Sentiment: Provides a clear picture of employee satisfaction and loyalty, helping organizations identify strengths and areas for improvement.
• Benchmarking: Allows organizations to benchmark their employee engagement against industry standards and competitors.
• Actionable Data: Offers actionable data that can be used to develop targeted strategies for improving workplace culture and employee experience.
• Focus on Improvement: Helps organizations prioritize initiatives that address employee concerns and enhance overall satisfaction.

Applications:

• Employee Engagement Surveys: Regularly measuring eNPS to track changes in employee sentiment and engagement over time.
• Leadership Decisions: Using eNPS data to inform leadership decisions and focus on areas that impact employee satisfaction and retention.
• Culture Initiatives: Implementing initiatives and programs based on eNPS feedback to improve workplace culture and address specific issues.
• Performance Tracking: Monitoring eNPS trends to assess the effectiveness of engagement strategies and make necessary adjustments.

Other Terms:

Employee Burnout  |  Ecommerce Customer Experience Solutions  |  Efficiency Ratio  |  Education Customer Experience  |  Employee Life Cycle  |  Executive Dashboards  |  Employee Monitoring  |  Employee Performance Tracker  |  Employee Experience  |  Employee Turnover Rate  |  Employee Moonlighting  |  Efficiency Metrics  |  Employee Tracking App  |  Employee Training  |  Engagement And Retention  |  Estimated Effort  |  Effort Management  |  Employee Performance Metrics  |  Employee Attendance  |  Employee Performance Trends  |  Effort Vs Productivity Analysis  |  Enterprise Project Management  |  Employee Attrition  |  Employee Management  |  Employee Productivity Score  |  Eisenhower Matrix  |  Efficiency Summary  |  Efficiency Summary By Period  |  Employee Benchmark Report  |  Employee Timekeeping System  |  Erp  |  Employee Satisfaction  |  Employee Analytics  |  Employee Motivation  |  Excessive Overtime  |  Experience Analytics  |  Employee Performance Tracking  |  Employee Time Tracking  |  Expected Total Productive Hrs  |  Efficiency Management Tool  |  End User Privacy And Personas  |  Employee Onboarding  |  Employee Activity  |  Employee Communication  |  Employee Performance Wellbeing  |  Experience Transformation  |  Efficiency Benchmarking  |  Experience Metrics  |  Employee Efficiency Trends  |  Effort Variance  |  Executive Management  |  Efficiency Management  |  Employee Location Tracking  |  Employee Engagement  |  Employee Behavior  |  Employee Engagement Metrics  |  Employee Costs  |  Enterprise Relationship Management  |  Employee Experience Platforms  |  Engagement Metrics  |  Employee Absence  |  Employee Work Patterns  |  Earned Value Management  |  Employee Evaluation  |  Employee Retention  |  Employee Work Efficiency  |  Employee Work Management  |  Enterprise Workforce Analytics  |  Employee Time Allocation  |  Employee Availability  |  Ecommerce Customer Experience Software  |  Employee Dashboard  |  Employee Productivity  |  Employee Retention Rate  |