Title
Saurabh Sharma
Global WFM Program Director
"Cognizant continues to drive a culture of operational excellence as part of its long-term strategy around delivering world-class value and innovation. Insights provided by ProHance have helped us optimize the utilization and productivity of our teams across functions."
Saurabh Sharma
Title
Altaf Patel
Director, Business Transformation, Tesco Business Services
"ProHance has helped in Tesco Business Services transformation roadmap. The real-time insights and information generated by this tool are leveraged by multiple teams to make meaningful business decisions.
Today, it is acting as a highly effective source of information to drive change and transformation across various functions. Based on our experience and the quick benefits which we have delivered, it’s a highly recommended platform to adopt and practice."
Altaf Patel
Title
Umesh Krishnamurthy
GM - Lean Coach & Head of Implementation
"Mindtree has already seen more than 25 – 40% efficiency improvement in projects and organizational processes. The ProHance team has been extremely supportive and proactive in enhancing its product to automate the entire process of data collection and analysis through their advanced analytics module for LEAN."
Umesh Krishnamurthy
Title-Demo-1
Bhaskar Kalele
Vice President - India Operations
"Since we implemented ProHance, we have seen an increase in productivity by more than 20%. We have been able to very accurately identify where time is being spent, what areas need attention and how much bandwidth is available. As good as ProHance is as a tool, the team behind this is equally stellar. Their ability to read our data, derive insights and map it to best practices is commendable. This tool is a must have for any management to improve organization efficiency and Productivity"
Bhaskar Kalele
Title
Surajit Goswami
Head - Human Resource
"It has been more than a year now we are using ProHance and I must say that it has been an efficient tool for us to check the productivity of employees, counting their break timings. The team is dedicated and they have provided us on-time solutions.
The ProHance team has even helped us to customize the reports as per our requirements and that comes handy. If you are looking for software to monitor your team’s productivity then I will recommend you to go with ProHance"
Surajit Goswami
Title
Mahendra Kumar Ganji
Vice President - Human Resources & Admin
"It has been a great experience. Thank You, PROHANCE!
A large part of our workforce has been given the privilege of work from home and we were initially a bit skeptical of getting the right kind of reports generated for productive work hours of our employees from ProHance. However, we have been reviewing the ProHance data and reports regularly and see that Prohance helps in tracking the productivity and attendance without any issue for work-from-home employees, with no difference from the in house employee reports.
ProHance has turned out to be a great solution in managing all work-related aspects of our work from home users and making our WFH policy successful."
Mahendra Kumar Ganji
Title
Renganathan S,
 Business Head – Asia Pacific & CIO
"ProHance helped us improve the schedule adherence & productive hours dramatically. This has resulted in good efficiency improvement across various verticals in SBSL. ProHance is very user friendly and most of the business rules can be managed without customization. The post implementation & on-going support by the ProHance team is commendable".
Renganathan S,
Title
Ashok Giri
Founder & CEO
"ProHance work output module helps us track the number of work transactions completed by team members in real time. Correlation of work productivity with time efficiency has helped us identify best practices to be used across teams and employees who require assistance in terms of training and improving their work style"
Ashok Giri
Title
Angshuman Kundu
Vice President - Operations
"In today’s BPO/KPO world, where offering an optimum work-life balance to our employees is as important as maximizing their productivity, effective utilization of work hours is paramount for a win-win situation. ProHance is a simple, friendly-to-use tool, which has helped Episource move towards this direction.
ProHance has partnered Episource in fostering a work culture that encourages self-driven performance than being leader-driven. The ability to consistently relate time spent on tasks against its level of impact helps one to clearly plan and prioritize tasks and get the maximum done within regular work hours. Prior to ProHance, employees were spending long hours but once ProHance was implemented, we are noticing that employees are now more conscious about time they spend on each task, and weigh the impact-level of each task, thus enabling themselves to accomplish more without having to stretch beyond their regular hours.
Real-time tracking and reporting options, ability to set personal time off as needed, clear roster based attendance mapping and reporting, are some salient features that ProHance offers, which makes it a great tool to work with. Added to it, the post-implementation support that ProHance has provided to us has been an icing on the cake!
"
Angshuman Kundu
Title
Pankaj Mathur
Senior Vice President
"ProHance, as an efficiency measurement tool, really lives up to its reputation. The tool is an integral part of our business plans in 2013 and we can already see the results coming our way. The team involved has also been very proactive and helpful and has partnered very effectively with us to ensure a smooth deployment and extended support. A thumbs up to the tool and to its entire team"
Pankaj Mathur
Title
Charlin Anthony
President & CEO

“We saw significant improvements in our productivity and time efficiency after we implemented ProHance. Its user friendly and informative dashboards has helped my teams detect leakages and take required steps to improve time spent on productive work. We saw an improvement of 21% in productive time in a span of just 4 months and invest our efforts in building a team of engaged employees, which is a great ROI for us.

I would also like to commend the Value Engineering team for all the following support – Extensive training to top and middle management on Application usage, data analytics & reporting templates and Advisory Services."

Charlin Authony
Title
Dhanyaraj Shetty
WFM Manager
"ProHance has been instrumental in helping us manage about +12,000 of our employees across India, Philippines, China and U.S. With ProHance we can accurately track these employees’ time regardless of whether they are working on their workstation or away from their desks. This along with ProHance’ s real- time monitoring capability allows us to stay on top of activities through activity goal alerts and gives us more accurate data. As a result, we are able to make better and faster operational decisions."
Dhanyaraj Shetty
Title
Pradeep Joshi
SVP - Franklin Templeton
"We deployed ProHance to understand where our employees and contractors in the IT organization were spending their time. ProHance helped us identify opportunities to make our organization efficient and agile."
Pradeep Joshi"
Title
Antoselvanathan A
International - WFM Manager
"ProHance helped us to improve schedule adherence, productivity and real time tracking of our performance. ProHance is easy to use tool and Support team is very helpfull"
Antoselvanathan A
Title-Demo-1
Santosh Thangavelu
Head - HR
"Our company leverages technology and individual productivity to increase overall productivity levels of our operations. Installing ProHance helped our teams become self-aware of where their time is spent, take corrective action and increase effort within stipulated work hours.
Further, we intend to use the variety of features available on ProHance for process engineering and further enhance our productivity levels"
Santosh Thangavelu
Title
Subramani K
Head of Operations
"EI Design is driving multiple smart goals around operational excellence and few such goals are on productivity, variance on plan vs. actuals, efficiency in usage of productive applications, etc. In these goals,
ProHance application is helping us to analyze the actual time spent on productive tasks and non-productive tasks and enabling our team to record accurate timesheet for our analysis. We are happy to continue this application and happy for ProHance team timely response in getting required analytics."
Subramani K
Title
Divya Jayaram
Manager Operations – BPO
"ProHance helped us in understanding the usage of applications and websites used by the team. It was mainly useful to track the team's productive, non-productive and idle time. With ProHance running in the back-end the Team’s efficiency improved and everybody was able to get due credit for the work completed. We were able to identify the non-productive hours for the team and do a root cause analysis for the same as well."
Divya Jayaram
Title
Ananda Sanjeev
Chief Operations Officer (COO)
"Are our employees really doing productive work while at the office? Are our employees overworked or underutilized? ProHance had the answers and delivered on the solutions."
Ananda Sanjeev
Title
Ravi Venkatesam
CEO
"ProHance is a terrific product that helps companies optimize its workforce. The problem with IT enabled businesses is the lack of knowledge of the actual work habits of desktop bound workforce. ProHance brings about visibility into these work habits thereby helping achieve higher productivity and better resource allocation. The software helped us realize the true productivity of our internal team and it helped us guide them to become more efficient."
Ravi Venkatesam
Title
Mahesh Kumar
VP – Strategic Client Consulting

"We were looking at a tool to help us understand the opportunities in improving our associate productivity in terms of time spent by them on processing or taking calls. ProHance was immensely helpful in achieving that along with drill downs, data dumps and customizable graphs and home pages. The anecdotal conversation of productivity have been replaced with short, crisp data driven outcome based conversations leading to results.

I would also like to add that apart from the tool itself, the Jamocha tech team also was a great partner in our associate efficiency journey and adapted to our IT environment to make things work. We look forward to working with them as a long term partner."

Mahesh Kumar
Title
Gopipati DK
Country Manager, Philippines & Director Strategic Initiatives

"ProHance gave us real time analytics and visibility in the workforce. It helped the employees to focus on increasing their productive hours and reduce the idle time wasted in unproductive jobs.

Resultant work life balance got much better and projects turnaround time reduced. We were able to focus and train underperformers, make better utilization of their time spend in office.

ProHance is pretty capable to set up the operational process efficiently and help organizations optimize workforce and performance drive."

Gopipati DK
Title
Sanjay Pareek
Managing Director
ProHance has made it easy to monitor employee time-spend in office and identify areas of improvement. Reports in ProHance, display information in clear and simple manner. Additionally, the support and professional hand holding provided by the ProHance team has helped us in using the software to the optimal level.
We wish ProHance team all the very best.
Sanjay Pareek
Title
Sharon White
WFM Manager

"ProHance is a great tool which has aided us in having better visibility of the activities and productivity of our agents. It has given us access to detailed information which can be reported as granularly as hourly, daily, weekly and monthly.
The information obtained from ProHance has assisted us in improving scheduling, reducing leakage and drive better productivity.
Its real-time view gives us great visibility of the here and now and helps us to ensure a fair distribution of work across the business while also helping us to better plan our offline activities
Since its implementation we have had access to the superb direction and support of the ProHance team, who have been a great help in driving the usage of ProHance, and providing additional training where necessary.
Considering the level of support, the ease of navigation and the overall effectiveness of this tool, I would not hesitate in recommending ProHance to any business whose aim is to improve the activity consciousness, efficiency and productivity of their organization."

Sharon White
Title
Mohith Mohan
Divisional VP & Site head, HBC
"ProHance has helped us improve our operational acumen and decision-making process through their advanced reporting and insights capabilities. The team at Prohance is also very helpful and knowledgable. They carry with them a wealth of industry experience and their recommendations have been very valuable in helping us through the implementation and post-implementation journey."
Mohith Mohan
Title
Nachappa CS
Operations Manager - Special Projects
"ProHance has been very effective to manage WFH employees as it allows supervisors a consolidated view of the utilization of all direct reportees. The tool has helped us to avoid micro-management of employees.
The product has taken productivity enhancement to the next level by assisting supervisors to look for areas to improve. The supervisors can now focus on development areas rather than supervising to improve productivity."
Nachappa CS
Title
Sachin R Pillay
Vice President – IT & Automation
"ProHance has helped us in improving productivity with real-time tracking of our performance and be aware of every task done to achieve more.
The greatest benefit of the tool is the visualised dashboard, which helps to track the company's work time with a single tool. This time management tool helped us to streamline the process and improve our productivity graph month on month."
Sachin R Pillay
Title
Teva Kannan
Vice President
"We reached out to ProHance for a solution to monitor and improve performance across teams. The partnership has been fantastic as the insights shared through their proprietor platform has helped us monitor performance of team members at a micro level, assisted in regularizing attendance as well as understanding employee behavior across projects.
The granularity of information shared has helped us drive efficiency in our constant endeavor to ensure ideal utilization of team members through effective capacity planning via monitoring."
Teva Kannan
Title
Manish Goyal
Director
"Net2Source believes in providing an environment to its employees which keeps them motivated and our partnership with ProHance resonates this value. ProHance has helped us bring about a culture of accountability without compromising on the work-life balance of our employees. We have seen a 30-40% improvement in our overall efficiency and helped us effectively manage our resource capacity.
The services provided by ProHance team have been exemplary and the team has been extremely proactive in engaging with us."
Manish Goyal
Title
Ravindra Nag
Director
"ProHance helps us understand clearly how we are spending our time as an organization. Its rich reporting capabilities enables us to be more accountable with our time each and every day. We have also been able to leverage ProHance’s comprehensive analytics to gain insight and data that helps all levels of the organization make better decisions about our workday utilization."
Ravindra Nag
Title
Deepak Sanghi
Managing Director

"We recently started using ProHance and within a short time, it has started to help identify & eliminate wastes from our system and make it more efficient thereby improving productivity. The reporting is customizable and user friendly and the dedicated support team at ProHance is always available to assist.

As quoted by Einstein “The measure of intelligence is based on ability to change” ProHance paved way for an easy transformation at the end-user level. We did see competitive products and now feel very delighted for choosing the right one!”

Deepak Sanghi
Title
Siddharth Kapani
AVP - Head - Process Excellence
"With ProHance, we have been able to improve our monitoring of employees’ performance and effectively use this monitoring mechanism to achieve an increasing trend in productivity numbers. The support, guidance and training from ProHance’s sales and implementation teams throughout the engagement also deserve special acknowledgement. Customer service is of paramount importance to the ProHance team and they excel in it."
Siddharth Kapani
Title
Deviprakash Yadav
DGM - Information Technology

"ProHance gives us complete visibility into our workforce workstation activities and helps operation managers draw meaningful reports for further optimization and capacity planning. The product is user-friendly, allowing our users and IT administrators to utilize it without much training.

The post implementation support we get is also excellent. The ProHance team is always focused on enhancing the value of the product by sharing best practices and proactively making recommendations on how we can leverage the product to the fullest"

Deviprakash Yadav
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