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Employees with Idle Time are Dangerous for Organizations

Organizations are often concerned that The term idle time refers to Organizations are often concerned that their employees have too much to do in too little time. However, the opposite situation—idle time—is rarely given attention. This term is used to describe segments of time at work in which employees are involuntarily unable to proceed with their work…

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Case Study: How ProHance enhanced Productivity by 25% at Ajuba?

Every organization faces a dilemma when it comes to striking a balance between the scaling of operations and staffing. The two aspects are not proportional and no company would like to have resources that are not utilized. Ajuba, a pioneer in the end-to-end Healthcare Revenue Cycle Management (RCM) was facing a similar problem. After extensive…

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4 Ways to Identify and Manage Underperformer

Employees are the biggest asset to any organization. They are not only critical for day-to-day operations, but they are also responsible for giving an organization its competitive advantage. Organizations that have learned the art of managing their workforce have experienced high levels of productivity and operational efficiency. One of the most common growth barriers that continue…

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Time and Motion study in the Workplace

Time and Motion studies are meant to help organizations drive continuous improvements in their processes to maximize productivity and efficiency. A time and motion study broadly has the following steps of measurement Each activity is broken down into simple tasks Accurately measure time against each activity Eliminate wastages Design methods to complete each activity faster…

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6 Causes of Distractions in the Workplace Statistics

Workplace distractions are one of the biggest causes of low productivity. Organizations that are struggling to improve employee productivity should focus on identifying, measuring and mitigating workplace distractions. As per the Career builder survey, employees cited the following distractions as productivity killers in their organization Emails and Mobile Phone/Texting – Constant mobile beeps and email…

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How to measure Employee Engagement to Improve productivity

Employee engagement is the level of commitment and involvement an employee has towards its organization. An engaged employee is aware of business objectives and works with colleagues to ensure the organization meets those objectives. Happy employees result in better customer satisfaction, high productivity and most importantly, positively impact the organizations’ bottom line. Keeping employees engaged…

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Process Optimization in Shared Services Centers

Note: This is the second installment of our series on optimizing shared services centers (SSCs) – if you missed our first post, you can find it here. As we outlined in our previous post, the 2015 Annual State of the Shared Services Industry Report by the Shared Services and Outsourcing Network (SSON) identified 5 key trends…

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Is shared service centers still primarily a cost cutting model

Over the past several years, there has been a shift in focus for shared services organizations with respect to optimization. While cost reduction was central to achieving center optimization and a key operational objective to most centers earlier this decade, it has now become table stakes. Shared services centers have begun to zoom in on…

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